9,6Hz Agency Client Portal: Review Videos and Share Feedback
By 9,6hz Agency
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The 9,6Hz Agency client portal lets clients view shared video edits, leave feedback and find project files.
Introducing the 9,6Hz Agency Client Portal: Your Video Projects, One Platform
The 9,6Hz Agency client portal lets clients view shared video edits, leave feedback and find project files. Access and available files depend on what has been shared with your account.
Why We Built the Client Portal
In traditional video production, client communication is fragmented across email, messaging apps, file sharing services, and phone calls. This creates problems:
- Files get lost — Important assets buried in email threads
- Feedback is unclear — Text descriptions of visual changes cause confusion
- Version control breaks down — "Is this the final edit or the final-final edit?"
- Contract and payment tracking is manual and error-prone
- Project status requires asking — there is no real-time visibility
Video Review and Approval
Watch your video edits directly in the portal and leave timestamped feedback on specific moments. No more writing "at around 0:45, the text should be..." — just click the timeline and type.
- Watch edits in high quality, directly in your browser
- Leave comments at specific timestamps
- Approve or request changes with one click
- See all revision history in one place
File Sharing and Downloads
Files shared for your project can be viewed or downloaded according to the delivery agreement. Raw footage and extra formats are included only when agreed.
- Download center — All deliverables organized by category
- Multiple formats — 4K, 1080p, vertical, square, subtitled versions
- Photo projects — Browse, annotate, and download photo deliveries
- Secure access — Files are private to your account
Contracts and Quotations
View quotations and contracts shared with your account. Follow the project instructions for acceptance, signing and payment.
Real-Time Communication
Built-in messaging keeps all project communication in context:
- Threaded conversations — Organized by project
- File attachments — Share reference materials directly in conversations
- Read receipts — Know when your message has been seen
- Notification system — Get alerted when there are updates
Project Timeline and Progress
Check the status information updated in the portal. Confirm delivery dates with your project contact.
How to Access Your Client Portal
Ask your project contact for access instructions. Each account sees only the content shared with it and permitted for that account.
Access the Client Portal
Share your goal, schedule and required deliverables to discuss a production plan. Contact 9,6Hz Agency